A Study on Emotional Intelligence and Occupational StressDownload PDF
The rising alertness on the part emotional intelligence play in work plays has made it popular in Human resource management emotionally intelligent people do extremely well at the work place. Emotional intelligent people do extremely well at the work place. Emotional intelligence is a capability to intellect, recognize, successfully pertain authority, information and expertise of emotions among human resource. Occupational stress exist every where in an organization and in all the level of its workers. Stress arises when a worker meets pressure while completing his job or unable to complete his job. This paper aims to observe the relationship between emotional intelligence and occupational stress. Emotional intelligence provides better understanding of work environment reduce occupational which reduce occupational stress. For this reason emotional intelligence and occupational stress are linked. The study consist of 42 samples, workers who works for a BPO engage in ePublishing and digital solutions located in Puducherry, South India. The study revealed there is positive relationship between emotional intelligence and occupational stress.
Keywords: Emotional intelligence, Occupational Stress, Job stress, Intelligence test, Roll stress