Impact of Electronic Banking on Bank Performance in Ekiti State, NigeriaDownload PDF
This study investigated the impact of electronic banking on bank performance. The study became necessary as a result of increased penetration of electronic banking which has redefined the banking operations in Nigeria and around the world. Considering the fact that the population is not too large, the study adopted census sampling technique were adopted by utilizing data collected from one hundred and twenty eight (128) top bank management in Ekiti State who were at the supervisory level of bank branches in Ado-Ekiti metropolis (bank managers, operational managers, customer officers and marketing managers). Method of data analyses used was multiple regressions to achieve the stated objectives. The findings showed that R2 captured 0.560 of the relationship between Automated teller machine, internet banking and mobile banking on bank performance in Ekiti State. The study recommended that the Nigerian Bank customers should adopt electronic banking (ATM, internet and mobile banking) for ease of use and durability advantage.
Keywords: Electronic banking, bank performance, bank management, internet banking, mobile banking, Automated teller machine