IJMCR ISSN: 2321–3124
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Article Published In Vol.4 (Nov-Dec-2016)

Talent Management through Employee Engagement in Hospitality Companies

Author : Ms. Poonam Jindal and Dr. Mohsin Shaikh

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The purpose of this paper is to analyze if there is any gap in the employee perception on employee engagement and what is available at the workplace as employee engagement activities, so that employee engagement can be used as a tool for talent management. Survey was conducted among the employees of a travelling company of India to measure employee perception on various factors of employee engagement which was compared with the organization perception. The findings say that there is a gap in the employee perception and what is available at the organization. Considerable gap is seen in Work, Total rewards & Company practices and related factors. The results will help the organization shape continuous improvement efforts related to attracting, developing, and retaining talent as well as suggest opportunities for process improvement. When employees are effectively and positively engaged with their organization, they form an emotional connection with the company. This article focuses on identifying the gap between the employee perception on employee engagement vs. available at workplace in a travels company. The research evidence across both public and private sectors supports the view that staffs, who are engaged, bring higher productivity and organizational performance, which is visible through increased operating and net profit, improved customer focus, lower levels of absenteeism and higher retention. The article will be the value addition in the field of talent management research and how employee engagement can be used for the retention of talent.

Keywords: Employee engagement, Talent management, Perception, Employee Commitment.

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