Article Published In Vol.7 (Nov-Dec-2019)

The Effect of Resource Allocation on Service Delivery in County Governments in North Rift, Kenya

Author : Kolil Simon, Ondiek B. Alala and Manyasi Janet

This study aims to analyze the effect of resource allocation on service delivery in county governments in North Rift,
Kenya. The key function of the government is to delivery service to its citizen. County governments in Kenya are
perceived as best placed to deliver services to the citizens at the local level. However gaps exist in the service delivery
where citizens have expressed dissatisfaction with the services provided. This study seeks to explore the effect of
resource allocation on service delivery in county governments. The study adopted a quantitative survey design where
data was collected using self administered questionnaires and analyzed by correlation and regression analysis. The
study revealed there is a moderate positive correlation between resource allocation and service delivery. It also revealed that resource allocation had a statistically significant effect on service delivery in county governments in North Rift, Kenya.

Keywords: Resource allocation, Strategy implementation, Service delivery